Agap2IT is a European organization in Information Systems, Science and Technology, committed to innovation, therefore, recognizes that Quality and the satisfaction of its employees, customers and partners are a key factor for the strategic and sustained development of the company. Thus, we aim for continuous improvement on the processes and services provided, through high standards of quality, innovation, respect and commitment to people.

To achieve its objectives, agap2IT bases its Policy on the following principles:

• Ensure transparency of information and mutual respect of the relationships it establishes with stakeholders;
• Identify and comply with the needs and expectations of our customers providing a service of excellence and promoting the creation of value with them;
• Ensure a permanent alignment and focus with the company's values;
• Continuously improve the management systems, the quality of services and the operation of processes, in order to promote an increase in efficiency, an increase in competitiveness and an increase in customer satisfaction and loyalty;
• Promote competence, communication, motivation and teamwork, through awareness, training and accountability of all employees;
• To guarantee the existence of effective conditions for a cultural change of conciliation between professional, family and personal life, and the assumption of a long-term collective commitment;
• Maintain a quality management system, according to the requirements of the ISO 9001 standard, in compliance with applicable legislation and contractual requirements;
• Maintain a management system for conciliation between professional, family and personal life, according to the requirements of the NP 4552 standard and taking into account the three conciliation domains: good work practices; professional support and personal development; services and benefits, in compliance with the applicable legislation and requirements.

Thus, the implementation and maintenance of a Quality Management System and Conciliation between Professional, Family and Personal Life Management System are tools for the evolution of the company's activity, in order to achieve the objectives and goals defined annually.