Case Study
Case Study
03 Jul 2024
Bene Pharmaceuticals | Health

Bene Pharmaceuticals – BENE Artwork Manager
Health
Context and Goal
Bene Pharmaceuticals identified the need to modernise the management of Artwork change request processes for its products, which had previously been handled in a decentralised way and heavily reliant on email exchanges.
The goal was to create an integrated digital platform to ensure greater efficiency, traceability, and structured communication throughout the process.
Challenges
- Excessive reliance on email communications.
- Lack of a centralised and up-to-date record of change requests.
- Need to improve coordination between teams and reduce communication errors.
- Requirement to maintain an electronic archive for audit and compliance purposes.
Solution
In approximately 1,440 hours of implementation, the DXspark team developed the web application BENE Artwork Manager, which:
- Records and archives all Change Requests in a centralised system.
- Replaces fragmented communication with a structured digital workflow.
- Sends automatic notifications and alerts via email.
- Provides up-to-date information accessible on a single platform.
Results and Impact
- Significant reduction in email communications.
- A more efficient, transparent, and traceable change request process.
- Improved coordination between teams involved in Artwork management.
- Enhanced compliance and audit readiness through digital records.

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