Case Study
Case Study
03 Jul 2024

Bene Pharmaceuticals | Health

Bene Pharmaceuticals – BENE Artwork Manager

Health


Context and Goal

Bene Pharmaceuticals identified the need to modernise the management of Artwork change request processes for its products, which had previously been handled in a decentralised way and heavily reliant on email exchanges.
The goal was to create an integrated digital platform to ensure greater efficiency, traceability, and structured communication throughout the process.


Challenges

  • Excessive reliance on email communications.
  • Lack of a centralised and up-to-date record of change requests.
  • Need to improve coordination between teams and reduce communication errors.
  • Requirement to maintain an electronic archive for audit and compliance purposes.


Solution

In approximately 1,440 hours of implementation, the DXspark team developed the web application BENE Artwork Manager, which:

  • Records and archives all Change Requests in a centralised system.
  • Replaces fragmented communication with a structured digital workflow.
  • Sends automatic notifications and alerts via email.
  • Provides up-to-date information accessible on a single platform.


Results and Impact

  • Significant reduction in email communications.
  • A more efficient, transparent, and traceable change request process.
  • Improved coordination between teams involved in Artwork management.
  • Enhanced compliance and audit readiness through digital records.

Application screens