Case Study
Case Study
03 Jul 2024
Bene Pharmaceuticals | Health

Bene Pharmaceuticals – BENE Artwork Manager
Health
ASP.NET MVC, SQL Server
Context and Goal
Bene Pharmaceuticals identified the need to modernise the management of Artwork change request processes for its products, which had previously been handled in a decentralised way and heavily reliant on email exchanges.
The goal was to create an integrated digital platform to ensure greater efficiency, traceability, and structured communication throughout the process.
Challenges
- Excessive reliance on email communications.
- Lack of a centralised and up-to-date record of change requests.
- Need to improve coordination between teams and reduce communication errors.
- Requirement to maintain an electronic archive for audit and compliance purposes.
Solution
In approximately 1,440 hours of implementation, the agap2IT team developed the web application BENE Artwork Manager, which:
- Records and archives all Change Requests in a centralised system.
- Replaces fragmented communication with a structured digital workflow.
- Sends automatic notifications and alerts via email.
- Provides up-to-date information accessible on a single platform.
Results and Impact
- Significant reduction in email communications.
- A more efficient, transparent, and traceable change request process.
- Improved coordination between teams involved in Artwork management.
- Enhanced compliance and audit readiness through digital records.

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